How Can I Prevent SASSA Unauthorized Deductions From My Grant

Are you experiencing unauthorized deduction from your SASSA grant account these days? SASSA has already issued a warning to challenge these kinds of transactions as a lot of beneficiaries were encountering this problem. You can prevent this deduction with a consumer-friendly dispute resolution process.

If you need to raise a dispute, it’s as easy as sending a text message to Q-link at 34548. Just include your personal details like your ID number, your first and last name, the name of the FSP (that’s the company that took money from your account), how long you’ve had the policy, and why you’re disputing it. For example, you might say, “I didn’t give the company permission or have any agreement with them.

In this blog, I’ll provide a comprehensive guide on how to prevent unauthorized withdrawals from your SASSA account and how to secure your account to avoid such unauthorized transactions in the future. So, let’s proceed with the process.

Before delving into the details of the dispute process, it is important to comprehend the common types of unauthorized deductions reported by SASSA beneficiaries. The most frequent unauthorized transactions are:

Loan Repayment

Loan sharks or fraudulent lenders often mislead beneficiaries into taking out hefty loans. As a result, they deduct repayments from their grants, leaving them in a vulnerable financial situation.

Policies of Funeral

Many social grant beneficiaries have been unknowingly enrolled in funeral policies, leading to unauthorized deductions from their grants.

Membership Fees

Some beneficiaries have reported that their SRD grants were used for unauthorized transactions, specifically for various membership fees, like membership of a club or gym.

Bank charges

Some beneficiaries may be compelled to open bank accounts they don’t require or comprehend due to limited digital literacy, leading to unauthorized bank charges being deducted from their grants.

Life insurance

Like funeral policies, deductions for insurance policies may be found in case of not having a proper understanding or without the consent of beneficiaries.

Airtime and Data

When beneficiaries sign contracts without their approval or in mobile services, they may experience unauthorized deductions for airtime and data purchases.

Retail store account

Beneficiaries may be enrolled in retail store accounts without their awareness, and expenses made with these accounts are deducted from their grants in certain instances.

To prevent unexpected deductions from your SASSA grants, you must conduct regular reviews of your grant statements. By doing so, you can identify any unauthorized transactions and initiate the dispute process to obtain your money back.

If you’re able to detect an unfamiliar transmission from your account, it will facilitate you in identifying unauthorized deductions from your grant account with ease. To accomplish this, it is recommended that you review your account balance and transaction history.

Identifying SASSA Unauthorized Deductions Via Checking Balance

Checking your balance gives you a clear idea about your current balance situation, and you can ensure any unnecessary withdrawals from your account. However, there are various ways you can utilize to check your SASSA Grant account.

However, checking your balance account will provide you with a better insight into any illegitimate deduction.

To identify any unauthorized activity, reviewing transaction history is a good option. You can do it by following ways:

Using SASSA Helpline

You can check your transaction history by calling at helpline number provided by SASSA “0800 60 10 11”. At your request, they share with you the details of your transaction history.

From ATM

You can also use your SASSA to check your transaction history by visiting a nearby ATM.

From the SASSA Office

You can also get your account statement from your nearby SASSA office. The representative will show you on your request to review your account statements.

It’s recommended to view your transaction history to get a clear idea about any unauthorized deduction from your grant account, as you can get details about the last few month’s transactions.

Once you notice any unauthorized deduction from your grant account by checking your balance and reviewing your transaction history then, it’s highly important to take immediate action by filing a dispute. To do so, please follow the steps outlined below:

The processing time of a dispute depends upon the nature of your case. Simple dispute cases such as airtime deductions take a few days or weeks. In complex cases like policy or loan disputes, the process time may take weeks or months. However, it also depends on the workload of the team they are handling.

To ensure that your grant account remains secure and protected from any future unauthorized deductions, there are some useful tips that you can follow. These tips will provide you with essential guidance and help you take appropriate measures to safeguard your account, giving you peace of mind and security.

Kindly take note that it is our sincere hope that you will not encounter any untoward incidents of unauthorized deductions if you pay heed to the following helpful tips.