SASSA “Self Exclusionary Response Found” Status Meaning & Solution

Are you intrigued by how SASSA status  displays SASSA Self Exclusionary Response Found ? Analysing SASSA given information provides insights into the eligibility criteria for the grant. Its detailed analysis is discussed in the following content.

Do you know which sorts of people are not eligible to apply for SASSA Application?

Its main reasons are given below:

  • A person who has income above that R350 in a month. 
  • If he or she is an employee in a government sector.

However, those individuals who do not possess the above mentioned privilege but still their application showing this status. Then there is no need to fret about it. 

Meaning of the Status of SASSA Self Exclusionary Response Found

It is defined as to give the answer by typing “Yes” in the chosen application questions including:-

  • Do you have a job?
  • Is your income over R350 per month?

These two criteria are the key red flags that make someone ineligible for SASSA Application. Individuals lacking income and assets can meet the SASSA criteria and seize this opportunity to improve their circumstances. Therefore, it is advised to thoroughly review the provided Declaration and Consents  form before applying for SASSA. 

Furthermore, the following information will assist you in correcting any mistakes while answering the questions. It will also provide guidance on how to avoid such errors, effectively answer your queries, and successfully request approval for your grant.

Tips to Prevent Rejection due to Self Exclusionary Status from SASSA

Once you’ve thoroughly reviewed the Declaration and Consents form, you can proceed to complete the application form and respond with a “No” to the questions previously discussed.


It is important to note that if you earn over R350 and work for the government, it’s advisable not to provide false answers. Doing so could not only disqualify you from future grants but also result in legal consequences for scammers.

Rectifying the Self Exclusion Status Through an Appeal

If you have mistakenly answered by typing “Yes” and you are qualified  for the Social Relief of Distress grant. Then follow these steps in detail.

A: Update your responses from “Yes” to “No” for the questions accordingly

  • Sign in the official service portal of SASSA.
  • Fluctuate your answers in SASSA Application by choosing “No”.
  • After changing, you have to submit a request with the SASSA to check your application.

B. Submit an Appeal to SASSA

Follow these steps to appeal to SASSA:

  • Log in to the Department of Social Development (DSD) official website
  • Hit on “Proceed to lodge or submit an appeal or check appeal status”.
  • Dial your 13-digit South African ID number and registered contact number to appeal a SASSA OTP PIN.
  • Dial the PIN received via SMS on the website.
  • Select the month of your denied grant.
  • Upload necessary documents like recent six-month bank statements, proof of residence, and ID.
  • Give a shorter reason for your appeal (e.g., Mistakenly answered Yes to questions).
  • Deposit your appeal.
  • Await a decision from SASSA, usually within 60 to 90 days.
  • Finally, your application will submit successfully.

Note: It is worth noting that the Independent Tribunal for Social Assistance Appeals (ITSAA) deals with the SASSA appeals.

How does the ITSAA Work

About 60 to 90 days are required for making a decision by ITSAA. Once they are done with the enquiry then they will overturn the SASSA decision. Afterwards, you will get the SRD grant Payments. However, they will write a note for you to not be eligible for a grant. 

It is suggested to you to check your status on a regular basis and to be updated on the application’s outcome. When the decisions are made you will be notified through SMS.


Overall, the selected content has explained the reasons for the eligibility criteria of SASSA grants that are having income more than R350 and being government employed. You can correct your mistakes in attempting questions easily by following the Declaration and Consents form. You can easily rectify the situation by correcting your answers and submit a request via SASSA portal. Make sure you follow the outlined. Moreover, stay connected more than 60 to 90 days for ITSAA response. Also, wait patiently and stay updated for a successful resolution.

It gives you detailed information of eligibility and ineligibility criteria for SASSA grants.

You are suggested to read the Declaration and Consents form carefully before applying. Moreover, change the answer from “Yes” to “No” to fulfill the form accurately. 

If you discover an error, quickly access the SASSA Services Portal to update your responses from “No” and then proceed to file an appeal via the Department of Social Development (DSD) appeals website.

Once you’ve lodged your appeal, ITSAA will review your case and inform you of their decision within 60 to 90 days. If your appeal is successful, your SASSA status will be updated, and you’ll start receiving SRD grant payments.

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