SASSA Appeal for R350 Grant Application Online

Has your SASSA App r350 Appeal has been declined? You should appeal for a SASSA R350 Grant declined. SASSA Social Grant program in South Africa provides short-term financial support to South African citizens.

You can lead the way with a step-by-step guide on how to Sassa appeal online. you have the right to appeal the decision to the Ministry of Social Development if your application is rejected and you believe that you are eligible for the Grant. To know more about SASSA Appeal you must stay tune with us,

Sassa Appeal Process Online

Sassa Appeal process is very simple and easy. You just need to follow these steps to appeal.

  • Visit the website
  • Enter your ID number
  • Type the phone number that you provide to SASSA during your application process
  • Click on “Send Pin” to request a PIN
  • Enter the PIN you receive In the required field
  • Choose the month for the appeal
  • Select reason for appeal
  • Submit appeal
  • Wait for outcome

How to Appeal for the SASSA 350 Grant Online

Sassa provides a very easy and simple procedure for Appeal through SASSA’s official Website. You must confirm that you have read the consent form before submitting the documents. There is Step by step process to file an appeal.

Access Website

Access the SASSA appeal on SRD Website


Provide your Credentials

Provide 13 Digit ID Number Enter phone number  Click on “Send Pin”


Verification Message

You will receive a Verification message on Mobile Having PIN. Enter your PIN into the Website. Log into the appeal section.


Select Month

You will be required proof of your eligibility. You have to attach all documents, which include bank statements for the last six months, residential documents, identity, or other necessary documents.


Reason & Proof

You will be required proof of your eligibility. You have to attach all documents, which include bank statements for the last six months, residential documents, identity, or other necessary documents.


Submit & Stay Connected

Click on the Submit Button. Application is Submitted to an independent Tribunal. After 60 to 90 days you will be informed about the outcome.

Related Topics

Eligibility Criteria for SRD 350 Grant

Understanding the eligibility criteria for the SASSA SRD 350 Grant is necessary before applying for the grant. If your application is rejected, it is possible that you are not eligible. So, first, see the following eligibility criteria:

  • Citizenship: You must have an identity of South Africa for eligibility for the SRD Grant.
  • Residence: The candidates must be citizens of South Africa.
  • Age: The age of the applicant is 18 to 60 years.
  • UIF Payments: If you are getting UIF Payments (Unemployment Insurance Fund), then you are not eligible for the SRD 350 Grant.
  • Correct Information: The applicant has to provide correct and complete information, including an ID number, a mobile number, and bank details.
  • Lack of Support: The candidate has no other source of income, funds, or any other. He must be unable to support his family or himself.
  • Insufficient funds: If the candidate has more than R585 per month, then the application will be declined.
  • DHA Records: The candidate’s request is cancelled also if he is found deceased in DHA (Department of Home Affairs)  Records.

If you are fulfilling the eligibility criteria and still your application is rejected, then you will need to apply for an appeal.

  Tips Before Applying SASSA App r350 Appeal

You must check SASSA status before appeal.

  • Login to the SASSA Portal by entering your 1-digit ID card number
  • Check your information to see if it is correct or not
  • If you find that your information is not correct, then update your information

It is good that you check your information once before appealing.

Reasons for SRD Appeal Declination 

There are various reasons for appeal declination. If your appeal is declined you will get the message.

  • Identity Verification Failed: It means that Personal information doesn’t match the record.
  • Existing SASSA Grant: The applicant was already receiving different social grant.
  • NSFAS Registered: The applicant was getting funds from the National Student Financial Aid Scheme (NSFAS).
  • UIF Registered: This means that the applicant receives the Unemployment Insurance Fund (UIF)
  • Gov-Payroll Registered: Applicant is an employee in a government institution.
  • Age Outside Range (>60): Applicant is over 60 years of age during the reconsideration period.
  • Age Outside Range(<18): Applicant is younger than 18 years of age during the reconsideration period.
  • Deceased Record on DHA: The applicant is registered as deceased during the reconsideration period
  • Alternative Income Source Identified: The applicant has a balance of R595 or more deposited into their bank account.

Related Topics:

Contact Details for SRD Grant Appeal Queries

If you have any questions regarding the appeal, you will have to contact the Department of Social Development which is the Independent Tribunal for Social Assistance Appeal (ITSAA).

  • Phone Number: 012 312 7727
  • Email:
  • Postal address: Private Bag x 901, Pretoria, 0001


It will take 60 to 90 days to process the appeal, However it may vary and depending on the number of applications they receive.

You may know by leading to the SASSA Portal and entering your ID Number and Mobile Number, an option displayed on-screen tracking the appeal. Calling the helpline number, mentioned on the leading portal.

Yes, ITSAA can deny an appeal, if the appeal does not fulfil the eligibility criteria.

You have to appeal within 90 days of the date of the decision, if you do not make an appeal within time your application will be rejected.